ABOUT BROTHER AIR, HVAC PROFESSIONALS IN CHARLOTTE, NC, & SC
Our people are constantly training to be the best of the best in the heating & cooling and plumbing industry. They have the tools, equipment & experience to assure the best job possible. Brothers employs more NATE-certified (North American Technician Excellence, the highest level of training you can receive in the HVAC industry) technicians than any other company in the area. Your satisfaction is 100% guaranteed. Our word is our bond, and there will NOT be any extras or hidden costs. Let us make you comfortable.
FOUR SIMPLE REASONS TO CHOOSE BROTHERS
REASON ONE - IN BUSINESS FOR OVER 30 YEARS
Founded by real-life brothers, Roger and Donald Costner. We know you’re busy and you want to find an expert you can trust. Brothers is here to stay. In 2010, we added over 18,000 square feet of warehouse, distribution, and office space to better serve you. Since 2011, we’ve installed thousands of new systems with extended warranties, all purchased through manufacturers. We sell, service, and install many top brands of comfort units, not just one. Find out why Brothers has well over 100,000 satisfied customers, one customer at a time.
REASON TWO - TRUST OUR PEOPLE
Everyone who enters your home will wear a uniform, shoe covers, and an ID badge, and is covered by our liability insurance and workman’s compensation. Our people are constantly training to be the best of the best in the HVAC industry. They have the tools, equipment & experience to assure the best job possible. Brothers employs more NATE (North American Technician Excellence) certified technicians than any other heating & cooling company in the area. NATE is the highest level of training you can receive in the HVAC industry.
REASON THREE - YOUR SATISFACTION IS 100% GUARANTEED
Our word is our bond, and there will NOT be any extras or hidden costs. If, for any reason, within one (1) year of the date of the original invoice, you are dissatisfied with our work in your home, we’ll make every effort to meet your expectations, or remove your equipment (if applicable) and cheerfully refund 100% of your money.*
*Sewer Repairs / Replacements and Drain Cabling are subject to their applicable warranty provided upon completion of the work.
Here is what one of our customers has to say about our guarantees:
“Winston Davis was great. He came to my home, entered while placing coverings on his shoes, checked the thermostat and main exhaust. He then proceeded to check and clean the HVAC unit. I was not present at that time, but I would not have known what was needed. After performing the tune-up, he explained the needed replacement on the system, and gave be a 30-day guaranteed price for the part. As it turns out, I also enrolled in the Premium Maintenance Plan (only $18.99/month) which means that I will not have to pay a diagnostic fee ($89) when the part is replaced. Thank you to Winston for a pleasant and easy experience.” - Julie Basinger
REASON FOUR - BROTHERS HAS PLUMBING SERVICES TOO
Another reason to make Brothers your family’s cooling and heating company is that Brothers also does all types of plumbing, from simple repairs to drain cleaning to installing and servicing water heaters. We have become the area’s largest installer of tankless water heaters, too. Our trained staff of plumbers can handle any plumbing need for your home. Another “Value Added Reason” to choose Brothers.
UNIQUE CAREER OPPORTUNITIES
Want to be a part of the Brothers team? Join a thriving company with more than 30 years of history servicing customers in North & South Carolina. We’re a large and growing company with an unlimited amount of opportunity.